Discover new features Managing ČSOB CEB services in just a few clicks for a wider range of users
Until now! CEB service management was only available to users with service management permissions! so-called administrators. They could edit selected CEB service settings online! such as adding and removing accounts! users and their permissions! or adjusting limits. Virtual Branch users could request the same from the bank! but the request was processed manually.
Now! these and other adjustments can be made online buy telemarketing data without the need for a banker! statutory auditor or selected authorized person in the Virtual Branch . Thanks to this! a wider range of users will gain control and the ability to resolve many requests on their own.
New role hierarchy
And how does it work in practice? Nothing changes in the administrator function. However! statutory and authorized persons now have access to an interface where they can adjust virtually all service settings online.
Benefits of online CEB service management at a glance
Flexibility : You can arrange changes yourself without involving a banker! giving you the flexibility to deal with unexpected situations.
Speed : You no longer have to deal with time spent manually processing requests. When you add a new user! they get instant access.
Savings : Thanks to the new features! you will save time 15 steps to delight your clients in 2021 and money! as you will not have to visit a branch.
Control : You have an immediate overview of the permissions set for your users.
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Managing the CEB service in the Virtual Branch and mobile application
Clients within the CEB Virtual Branch can adjust service parameters using a web form! which is also now available in the CEB Mobile application .
How to set up CEB service in Virtual Branch step by step
Step 1: In the Virtual Branch! select the ČSOB CEB Service Settings (Set Up Yourself) tile! which is located on the Other tab. The option to request bank settings is also retained.
Preview of the location of the ČSOB CEB service settings tile:
Image content text! screenshot! Websites! Website Description was generated automatically.
Step 2: On the CEB service online management screen! make the required changes to the settings! e.g. add or remove accounts or users! set limits! user permissions! set transaction authorization rules! etc.
Web form preview:
Step 3: The Confirm changes option will automatically b2c phone list generate new contractual documentation for you! which you can sign with a Smart key or chip card within the Virtual Branch. The required changes will take effect immediately.
CEB service settings in the CEB Mobile mobile application
The service setup procedure is similar in the CEB Mobile application – but the change is not made online. First! you select the Virtual Branch and Other options. Then click on the ČSOB CEB Service Settings tile! request changes to the settings using the form and confirm them. In the Virtual Branch! you sign a new contract and the changes will enter into force.