Call waiting
Call waiting is a method of playing audio guidance during a call when a user calls or during a call, with the aim of reducing the stress of the user who is waiting. Not being able to get through is stressful for users. The basic idea behind call waiting is to have the user wait by playing audio guidance, rather than putting them in a situation where the line is busy and they cannot get through no matter how many times they call. Call waiting is also often used when transferring a call to a person in charge after an incoming call.
Example sentences
“Thank you for overseas data calling. We are currently experiencing a high volume of phone calls. Please wait a moment until we connect you to an operator.”
– Call waiting when you want the caller to call back
“Thank you for calling. This is XX Co., Ltd. Our lines are currently busy. We apologize for the inconvenience, but please try again later. Thank you in advance.”
ć»Waiting for calls on the reservation reception line
“Thank you for calling. Our phone lines are currently very busy. Please wait a moment. You can also make a reservation through sumo alternatives best tools to boost your conversion rate our website. We are open 24 hours a day, so please use that as well.”
– Call waiting when transferring a call to a person in charge
“We are connecting you to a person in charge. We are currently experiencing high volume of phone calls, so please lithuania phone number wait a moment. We will connect you to a person in charge as soon as they are available.”
– Call waiting when you want to leave a message
“Thank you for calling. I am not available to answer the phone right now. Please leave a message after the beep with your message and contact details.”